The
Andrea USB microphone is working, but I cannot hear from the
headset speaker(s). - The Andrea NC-7100 and Andrea USB
adapters use USB for microphone input, but use your computer's
internal sound output capability to drive the headset speaker(s).
The short jumper cable must be connected from the computer to
the Andrea USB adapter module. The publication included with
the Andrea product shows how to correctly connect this cable.
I've followed the install procedure correctly,
and verified the drivers are installed but cannot record using
my microphone in Microsoft Sound Recorder or another sound application.
a)
Now that you have an additional sound input device (your
existing sound card is one) you may need to select which
device will be used. To change between sound card and USB
microphone input:
- Click
Start, Settings, Control Panel, and run (double click)
the "Multimedia application."
- Select
the "Audio" Tab if not already selected.`
- In
the "Recording Section click on the drop down box
for "Preferred device:" Select "USB Audio
Device" to select your Andrea USB microphone as the
input device.
b)
The microphone record level may be too low or muted.
- Click
Start, Settings, Control Panel, and run (double click)
the "Multimedia application."
- Select
the "Audio" Tab if not already selected.
- In
the "Recording Section click on the microphone with
slider button.
- Verify
the mute box is unchecked.
- Adjust
the record slider up if needed to increase the record
level.
Which
of your products are certified with IBM and Dragon? -
IBM ViaVoice
tested and compatible with:
- PC
Systems: NC-8, NC-12, NC-50, NC-60, NC-61, NC-80, NC-110K,
NC-105, NC-110A, NC-110B, NC-1212, ANC 100, ANC 200, ANC
300*, ANC 500, ANC-600, ANC700, and DA-400*, NC-7100
- Apple
Systems: NC-71 and NC-7100
Dragon
Systems Certified:
- NC-50,
NC-80, NC-8, ANC-550, NC-110, NC-11
Additional
products are being tested and will be added in the future.
* for
low noise environments
I bought a new headset and my recognition
accuracy went down. What is wrong? - Every time you change
microphones you must rerun the Audio setup wizard to set your
microphone level, then re-train to get optimum performance.
This is needed even when replacing a headset of the same model.
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